Privacy Policy

Last updated: January 2026

HeyBuddy (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

1. Information We Collect

We may collect the following types of information:

• Personal Information: name, email address, phone number, profile photo
• Account Information: username, role (Buddy or Customer), account status
• Transaction Data: payment references, transaction status (we do not store full payment credentials)
• Communication Data: messages exchanged within the platform
• Technical Data: IP address, device type, browser, operating system

2. How We Use Your Information

Your information is used to:

• Create and manage user accounts
• Facilitate communication between Buddies and Customers
• Process and track in-app transactions
• Improve platform performance and security
• Detect fraud, abuse, or unauthorized activity
• Comply with legal and regulatory obligations

3. Payments & Financial Data

All payments are processed through secure third-party payment providers. HeyBuddy does not store sensitive payment details such as PINs, card numbers, or mobile money credentials.

4. Data Sharing

We do not sell or rent your personal data. We may share information only in the following cases:

• With service providers necessary to operate the platform
• When required by law or legal process
• To protect the rights, safety, or property of users or HeyBuddy

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Account Termination

If your account is terminated, we may retain limited information where required for legal, security, or compliance purposes.

7. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure.

8. Cookies & Tracking

HeyBuddy may use cookies or similar technologies to enhance user experience, analyze usage patterns, and maintain session security.

9. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account (subject to legal obligations)

10. Children’s Privacy

HeyBuddy is not intended for users under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform after updates indicates acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: heybuddyofficial101@gmail.com